|
PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues |
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 |
Join Date: Aug 2024
Posts: 2
![]() |
![]()
Hi, please help me, my computer regularly restarts during the game, 1 time every 1-2 hours for example, crash dumps does not work
Code:
System Information ------------------ Operating System: Microsoft Windows 10 Pro (10.0.19045) Architecture: 64 Current Culture: Russian (Russia) Motherboard: MSI B250M BAZOOKA (MS-7A70) Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (Physical: 4, Logical: 8) Memory: 16,00 GB DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 2400 MHz ChannelB-DIMM0: 8,00 GB @ 2400 MHz Page File: 23,44 GB .NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000 Display Information ------------------- Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1050 Ti Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz Driver Version: 32.0.15.5612 (556.12) Display Memory: 4,00 GB Multisampling: 2, 4, 8 DPI: 96 (100%) Audio Information ----------------- Primary Playback: Microsoft Sound Mapper Primary Recording: microphone (Realtek High Definiti Open AL Renderer: Software EAX: True EAX 1.0: False EAX 2.0: True EAX 3.0: False EAX 4.0: False EAX 5.0: False X-RAM: False Disk Information ---------------- Install Path: C:\games\Project Reality Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True Mod Path: C:\games\Project Reality\mods\pr Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True Profiles Path: C:\Users\Âëàäåëåö\Documents\ProjectReality\Profiles Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True Update DL Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\Downloads Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True Update Log Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True Game Information ---------------- Installed Mods: pr Current Mod: pr Version: Standalone - 1.0 PR Version: 1.8.0.4 Language: english Debug Available: False Large Address: True Supported Hardware: None Missing dependencies: None Ignored dependencies: None Profile Information ------------------- Profile 0003: xzc Type: Offline View Intro: True Fullscreen: True Display Mode: 1920x1080@144Hz Display Mode Valid: True Graphics Scheme: Medium Multisampling: Off VSync: False Terrain Quality: Low Effects Quality: High Geometry Quality: Low Texture Quality: Medium Lighting Quality: Low Dynamic Shadows: Medium Dynamic Lights: Medium Texture Filtering: Medium Statics Lod-Scale: 1,0 Overgrowth Lod-Scale: 1,0 Use advanced shaders: True Audio Provider: Hardware Provider Valid: True Audio Quality: Medium EAX: True Profile 0012: Aoda Type: Online View Intro: True Fullscreen: True Display Mode: 1920x1080@144Hz Display Mode Valid: True Graphics Scheme: Medium Multisampling: Off VSync: False Terrain Quality: Low Effects Quality: High Geometry Quality: Low Texture Quality: Medium Lighting Quality: Low Dynamic Shadows: Medium Dynamic Lights: Medium Texture Filtering: Medium Statics Lod-Scale: 1,0 Overgrowth Lod-Scale: 1,0 Use advanced shaders: True Audio Provider: Hardware Provider Valid: True Audio Quality: Medium EAX: True PRLauncher.log ------------------- Project Reality Log File PRLauncher.exe started at: 2024-08-09T22:01:29 Warning: Error 1 in WinApi parsing modulesC:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvwgf2um.dll |
![]() |
![]() |
![]() |
#2 | |
Support Technician
![]() Join Date: Apr 2008
Posts: 1,283
![]()
Location: Helsinki
|
![]() Quote:
Check if you can find .dmp files in your C:\Windows or C:\Windows\Minidump folders. Pick one that matches the time when you were playing PR, and upload it somewhere. Then post the download link here. | |
![]() |
![]() |
![]() |
#3 |
Join Date: Aug 2024
Posts: 2
![]() |
![]()
restarting computer without blue screen. I will reinstall drivers and enable emergency reset recording option in Windows, please advise a program to catch error.
0 dmp files in c windows and no folder c windows minidump |
![]() |
![]() |
![]() |
#4 |
Support Technician
![]() Join Date: Apr 2008
Posts: 1,283
![]()
Location: Helsinki
|
![]()
There is no software that can create dump file when the operating system itself crashes. It's all done in Windows settings. Go to Start -> Run -> sysdm.cpl -> Advanced tab -> Startup and recovery Settings. Make sure some kind of memory dump is enabled and that you have enough free disk space on C: drive. Depending on the memory dump type, you might need up to as much disk space as you have physical RAM.
|
![]() |
![]() |
![]() |
|
|