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26 Sep 2024, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old Yesterday, 12:57   #1
1LuSShA
Join Date: Sep 2024
Posts: 1
Russian Federation Russian Federation
Angry Error related to DirectX9 / Win11


I recently installed Windows 11 and decided to play Project Reality, but I couldn't because of an error.
I have already reinstalled Directx from the Microsoft website and updated the nvidia driver.

Code:
System Information
------------------
    Operating System: Ìàéêðîñîôò Windows 11 Pro (10.0.22631)
        Architecture: 64-ðàçðÿäíàÿ
     Current Culture: Russian (Russia)
         Motherboard: ARDOR GAMING V15x_V17xPNKPNJPNH
           Processor: 12th Gen Intel(R) Core(TM) i5-12450H (Physical: 8, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: Controller0-ChannelA-DIMM0: 8,00 GB @ 3200 MHz
                      Controller1-ChannelA-DIMM0: 8,00 GB @ 3200 MHz
           Page File: 20,00 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics
     Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz
      Driver Version: 32.0.15.6109 (561.09)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Ïåðåíàçíà÷åíèå çâóêîâûõ óñòð.
   Primary Recording: Ìèêðîôîí (Razer BlackShark V2 P
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Games\PR
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
            Mod Path: C:\Games\PR\mods\pr
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\user\Documents\ProjectReality\Profiles
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: 1LuSShA
                Type: Online
   Last Used Profile: True
          View Intro: False
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: High
       Multisampling: Off
               VSync: True
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: High
      Dynamic Lights: High
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True

        Profile 0002: zzzalllupaaa
                Type: Offline
          View Intro: False
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: High
       Multisampling: 8x
               VSync: False
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: High
      Dynamic Lights: High
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-09-25T20:07:53

Warning: Error in game thread: 3

 > Íå óäàëîñü íàéòè óêàçàííûé ôàéë.
Error: Debug assertion failed!

Version: 1.8.0.4
Module: RendDX9
File: C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\RendDX9\RendDX9Draw.cpp
Line: 200

Text: Present returned unknown error.  An invalid parameter was passed to the returning function

Current confile:
1LuSShA is offline
Last edited by 1LuSShA; Yesterday at 13:10..
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Old Today, 18:03   #2
[R-COM]bad_nade
Support Technician
Supporting Member

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Join Date: Apr 2008
Posts: 1,290
Finland Finland
Location: Helsinki
Default Re: Error related to DirectX9 / Win11
Quote:
Originally Posted by 1LuSShA View Post


I recently installed Windows 11 and decided to play Project Reality, but I couldn't because of an error.
I have already reinstalled Directx from the Microsoft website and updated the nvidia driver.

Spoiler for Logs:
Code:
System Information
------------------
    Operating System: Ìàéêðîñîôò Windows 11 Pro (10.0.22631)
        Architecture: 64-ðàçðÿäíàÿ
     Current Culture: Russian (Russia)
         Motherboard: ARDOR GAMING V15x_V17xPNKPNJPNH
           Processor: 12th Gen Intel(R) Core(TM) i5-12450H (Physical: 8, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: Controller0-ChannelA-DIMM0: 8,00 GB @ 3200 MHz
                      Controller1-ChannelA-DIMM0: 8,00 GB @ 3200 MHz
           Page File: 20,00 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics
     Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz
      Driver Version: 32.0.15.6109 (561.09)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Ïåðåíàçíà÷åíèå çâóêîâûõ óñòð.
   Primary Recording: Ìèêðîôîí (Razer BlackShark V2 P
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Games\PR
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
            Mod Path: C:\Games\PR\mods\pr
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\user\Documents\ProjectReality\Profiles
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\user\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 167,19 GB, Total: 476,83 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: 1LuSShA
                Type: Online
   Last Used Profile: True
          View Intro: False
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: High
       Multisampling: Off
               VSync: True
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: High
      Dynamic Lights: High
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True

        Profile 0002: zzzalllupaaa
                Type: Offline
          View Intro: False
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: High
       Multisampling: 8x
               VSync: False
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: High
    Lighting Quality: High
     Dynamic Shadows: High
      Dynamic Lights: High
   Texture Filtering: High
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-09-25T20:07:53

Warning: Error in game thread: 3

 > Íå óäàëîñü íàéòè óêàçàííûé ôàéë.
Error: Debug assertion failed!

Version: 1.8.0.4
Module: RendDX9
File: C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\RendDX9\RendDX9Draw.cpp
Line: 200

Text: Present returned unknown error.  An invalid parameter was passed to the returning function

Current confile:
Thank you for proper support post with screenshot and logs. I wish everyone created opening posts like this.

You said you have updated Nvidia drivers but according to the support info, you only have Intel integrated GPU. If you really have Nvidia GPU installed, open Start -> Settings -> System -> Display -> Graphics. Then add desktop app prbf2.exe and set it to high performance with your Nvidia GPU.

Also, for good measure, download d3dx9_43.dll and copy it into your C:\Windows\SysWOW64 folder, overwriting the file that should already be there.
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