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Old 2024-07-20, 18:01   #1
elcubo
Exclamation My FPS dropped unexpectedly

I have a decent laptop for the requirements of this game:

HTML Code:
Nombre del dispositivo	LAPTOP-1VR5691E
Procesador	Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz   1.19 GHz
RAM instalada	8.00 GB (7.78 GB utilizable)
Id. del dispositivo	98C12663-C355-47B8-AB04-D7562A6EC7AE
Id. del producto	00331-10000-00001-AA833
Tipo de sistema	Sistema operativo de 64 bits, procesador x64
Lápiz y entrada táctil	La entrada táctil o manuscrita no está disponible para esta pantalla
I have been playing normally 50-60fps for a long time, unfortunately yesterday I entered the game normally and it is unplayable 5-10fps.I tried to lower the graphics to the minimum, however not much happened. So I'd like to know what I can do to fix this,is it a bug of the game?? or my system??
ty
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Old 2024-07-20, 20:29   #2
[R-COM]bad_nade
Support Technician
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Default Re: My FPS dropped unexpectedly

Quote:
Originally Posted by elcubo View Post
I have a decent laptop for the requirements of this game:

HTML Code:
Nombre del dispositivo	LAPTOP-1VR5691E
Procesador	Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz   1.19 GHz
RAM instalada	8.00 GB (7.78 GB utilizable)
Id. del dispositivo	98C12663-C355-47B8-AB04-D7562A6EC7AE
Id. del producto	00331-10000-00001-AA833
Tipo de sistema	Sistema operativo de 64 bits, procesador x64
Lápiz y entrada táctil	La entrada táctil o manuscrita no está disponible para esta pantalla
I have been playing normally 50-60fps for a long time, unfortunately yesterday I entered the game normally and it is unplayable 5-10fps.I tried to lower the graphics to the minimum, however not much happened. So I'd like to know what I can do to fix this,is it a bug of the game?? or my system??
ty
Ok. Let's check a few things first:
  • What was the map?
  • What was the FPS you used to have on that same same map?
  • Is your laptop charger plugged in when you're gaming?
  • What Windows version?
  • What Power Plan or profile you are using?
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Old 2024-07-23, 17:24   #3
elcubo
Default Re: My FPS dropped unexpectedly

Quote:
Originally Posted by bad_nade View Post
Ok. Let's check a few things first:
  • What was the map?
  • What was the FPS you used to have on that same same map?
  • Is your laptop charger plugged in when you're gaming?
  • What Windows version?
  • What Power Plan or profile you are using?
  • Map:everyone
  • What was the FPS: i already played the most popular maps on 40-60fps
  • Is your laptop charger plugged:yes
  • What Windows version:win11
  • What Power Plan or profile you are using:high performance
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Old 2024-07-23, 19:56   #4
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: My FPS dropped unexpectedly

Quote:
Originally Posted by elcubo View Post
  • Map:everyone
  • What was the FPS: i already played the most popular maps on 40-60fps
  • Is your laptop charger plugged:yes
  • What Windows version:win11
  • What Power Plan or profile you are using:high performance
Ok. Send support info from launcher
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