Brand new computer, bad networking problems

NO FUN ALLOWED · 2013-08-15, 09:24

So I recently built my first computer, everything went really smoothly, it started up the first time and everything. BUT my 30 down internet connection instantly turns to like 3 down (or less) once I download a game or something of that size. Also a few times now I've been playing CSGO and have had TS3 open and both seem to lose connection but I can still browse the web fine. I've installed my mobo drivers which included LAN drivers for the Ethernet. When I speed test with nothing running I get my usual speed, 30~up, 4~down.

Psyrus · 2013-08-15, 09:34

What troubleshooting besides speedtests have you conducted thus far?

NO FUN ALLOWED · 2013-08-15, 12:24

Basically just taking the ethernet out and putting it back in, uninstalling the drivers and reinstalling, restarted modem, called cable company. Cable company of course says it's not them, but I mean it shouldn't be them because on my old computer I never had this problem.

LITOralis.nMd · 2013-08-15, 15:37

give us the exact parts, manufacturer and model numbers.
BE SPECIFIC!

see, I'm guessing you have a Asus MoBo and installed the Asus Network iControl utility.

but since you didn't give us any useful information, it's a total fucking random guess.

Psyrus · 2013-08-15, 15:43

Quote:

Originally Posted by [R-COM]LITOralis.nMd

give us the exact parts, manufacturer and model numbers.
BE SPECIFIC!

see, I'm guessing you have a Asus MoBo and installed the Asus Network iControl utility.

but since you didn't give us any useful information, it's a total fucking random guess.

I don't think LITOralis meant to be as harsh as his tone suggests, but there are a lot of support queries lately and it can wear on a man's sanity... I've certainly been guilty of similar in the past. But yeah, please do provide some hardware/configuration information, as much as possible

Also, if you have a laptop or anything, can you check if it exhibits the same behavior?

NO FUN ALLOWED · 2013-08-15, 18:20

No laptop but my phone behaves normally through wifi, my mobo is the gigabyte z87x-d3h ultra durable 5 plus, is that all you need in terms of hardware specs? I gave my internet speeds in the OP.

LITOralis.nMd · 2013-08-15, 19:38

we need all your specs,
motherboard,
firmware,

CPU,
OC or not?

ethernet drivers,
wired or wireless connection,
IP4 or IP6
router make and model, firmware revision,

Your ISP might be throttling your connection,

You might be overloading your HDD's write speed,

You might have conflicting firewalls and antivirus

You might have incorrect options set in your ethernet connection

Have you performed a full set of speed/jitter/reliability/sustained d.l. rate/ tests yet?

try this at 200MB on custom settings:
TestMy.net Download Speed Test

sustained test:
Las Vegas Data Transfer Test

a lot of testing services:
Speed Test : upload and download | DSLReports, ISP Information

2013-08-15, 09:24	#1
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	Brand new computer, bad networking problems So I recently built my first computer, everything went really smoothly, it started up the first time and everything. BUT my 30 down internet connection instantly turns to like 3 down (or less) once I download a game or something of that size. Also a few times now I've been playing CSGO and have had TS3 open and both seem to lose connection but I can still browse the web fine. I've installed my mobo drivers which included LAN drivers for the Ethernet. When I speed test with nothing running I get my usual speed, 30~up, 4~down.
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	750m+ HAT Snipe on RTB huey　　　ｌａｓｔ．ｆｍ

2013-08-15, 09:34	#2
Psyrus Retired PR Developer Join Date: Jun 2006 Posts: 3,835 Japan Location: Tokyo	Re: Brand new computer, bad networking problems What troubleshooting besides speedtests have you conducted thus far?

2013-08-15, 12:24	#3
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	Re: Brand new computer, bad networking problems Basically just taking the ethernet out and putting it back in, uninstalling the drivers and reinstalling, restarted modem, called cable company. Cable company of course says it's not them, but I mean it shouldn't be them because on my old computer I never had this problem.
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	750m+ HAT Snipe on RTB huey　　　ｌａｓｔ．ｆｍ

2013-08-15, 15:37	#4
LITOralis.nMd Retired PR Developer Join Date: Apr 2010 Posts: 5,648 United States of America	Re: Brand new computer, bad networking problems give us the exact parts, manufacturer and model numbers. BE SPECIFIC! see, I'm guessing you have a Asus MoBo and installed the Asus Network iControl utility. but since you didn't give us any useful information, it's a total fucking random guess.

2013-08-15, 18:20	#6
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	Re: Brand new computer, bad networking problems No laptop but my phone behaves normally through wifi, my mobo is the gigabyte z87x-d3h ultra durable 5 plus, is that all you need in terms of hardware specs? I gave my internet speeds in the OP.
NO FUN ALLOWED Join Date: Mar 2007 Posts: 174 Congo	750m+ HAT Snipe on RTB huey　　　ｌａｓｔ．ｆｍ

2013-08-15, 19:38	#7
LITOralis.nMd Retired PR Developer Join Date: Apr 2010 Posts: 5,648 United States of America	Re: Brand new computer, bad networking problems we need all your specs, motherboard, firmware, CPU, OC or not? ethernet drivers, wired or wireless connection, IP4 or IP6 router make and model, firmware revision, Your ISP might be throttling your connection, You might be overloading your HDD's write speed, You might have conflicting firewalls and antivirus You might have incorrect options set in your ethernet connection Have you performed a full set of speed/jitter/reliability/sustained d.l. rate/ tests yet? try this at 200MB on custom settings: TestMy.net Download Speed Test sustained test: Las Vegas Data Transfer Test a lot of testing services: Speed Test : upload and download \| DSLReports, ISP Information