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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2024-07-30, 21:04   #11
Dogusso
Default Re: Game crash when i start

Just in case, I did another crash dump
https://drive.google.com/file/d/14Ti...ew?usp=sharing
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Old 2024-07-30, 22:49   #12
[R-COM]bad_nade
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Default Re: Game crash when i start

Quote:
Originally Posted by Dogusso View Post
Just in case, I did another crash dump
https://drive.google.com/file/d/14Ti...ew?usp=sharing
Weird. Completely different crash this time.

I found some info that procdump might cause false dumps with PR. So let's try Windows Error Reporting instead. Download the attahced PRBF2_WER_Full_Dump.zip, extract it somewhere and double click the PRBF2_WER_Full_Dump.reg file. Windows will first ask your confirmation
Quote:
[Window Title]
Registry Editor

[Content]
Adding information can unintentionally change or delete values and cause components to stop working correctly. If you do not trust the source of this information in C:\Path\To\PRBF2_WER_Full_Dump.reg, do not add it to the registry.

Are you sure you want to continue?

[Yes] [No]
Followed by success message
Quote:
[Window Title]
Registry Editor

[Content]
The keys and values contained in C:\Path\To\PRBF2_WER_Full_Dump.reg have been successfully added to the registry.

[OK]
After those messages you are ready to continue. Try to start the game without procdump. When it crashes, open %LOCALAPPDATA%\CrashDumps folder and share the PRBF2.exe.xxxxx.dmp file like you did before. The file is probably much larger than before.
Attached Files
File Type: zip PRBF2_WER_Full_Dump.zip (451 Bytes, 1 views)
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Last edited by bad_nade; 2024-07-30 at 22:57..
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Old 2024-07-30, 23:19   #13
Dogusso
Default Re: Game crash when i start

Quote:
Originally Posted by bad_nade View Post
Weird. Completely different crash this time.

I found some info that procdump might cause false dumps with PR. So let's try Windows Error Reporting instead. Download the attahced PRBF2_WER_Full_Dump.zip, extract it somewhere and double click the PRBF2_WER_Full_Dump.reg file. Windows will first ask your confirmation


Followed by success message


After those messages you are ready to continue. Try to start the game without procdump. When it crashes, open %LOCALAPPDATA%\CrashDumps folder and share the PRBF2.exe.xxxxx.dmp file like you did before. The file is probably much larger than before.

I followed the steps and the file didn't appear, but there was a file from the 28th of this Sunday, do you want me to send it?
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Old 2024-07-31, 10:20   #14
[R-COM]bad_nade
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Default Re: Game crash when i start

Quote:
Originally Posted by Dogusso View Post
I followed the steps and the file didn't appear, but there was a file from the 28th of this Sunday, do you want me to send it?
Yes, please. There might be useful information in it. Meanwhile, you can double and triple check that your antivirus is off and drivers are up-to-date. Especially display, sound and network drivers but also DirecX runtimes and Visual C++ redistributable.
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Old 2024-07-31, 19:40   #15
Dogusso
Default Re: Game crash when i start

Quote:
Originally Posted by bad_nade View Post
Yes, please. There might be useful information in it. Meanwhile, you can double and triple check that your antivirus is off and drivers are up-to-date. Especially display, sound and network drivers but also DirecX runtimes and Visual C++ redistributable.
I used the driver booster to see if there were updates and there were none and these 2 programs you sent are already installed
Here the dump: https://drive.google.com/file/d/1tQY...ew?usp=sharing
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Old 2024-08-01, 09:18   #16
[R-COM]bad_nade
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Default Re: Game crash when i start

Quote:
Originally Posted by Dogusso View Post
I used the driver booster to see if there were updates and there were none and these 2 programs you sent are already installed
Here the dump: https://drive.google.com/file/d/1tQY...ew?usp=sharing
Could you send content of the C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin\PRLauncher.log as well? You can copy&paste it here directly.
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Old 2024-08-01, 10:04   #17
Dogusso
Default Re: Game crash when i start

Quote:
Originally Posted by bad_nade View Post
Could you send content of the C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin\PRLauncher.log as well? You can copy&paste it here directly.
Like this?

Code:
Project Reality Log File
PRLauncher.exe started at: 2024-07-30T20:14:46

Warning: Error 1 in WinApi parsing modules
Warning: Error 1 in WinApi parsing modules
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Old 2024-08-01, 17:04   #18
[R-COM]bad_nade
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Default Re: Game crash when i start

Something is preventing the game from loading DirectX related DLLs correctly, but the only out-of-ordinary thing with your setup seems to be the screen refresh rate, 1920 x 1080 (32 bit) @ 180 Hz. Try to lower the frequency to something like 60 Hz and see if it helps. If if does, then you can start increasing it again step-by-step.
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Old 2024-08-01, 22:02   #19
Dogusso
Default Re: Game crash when i start

Quote:
Originally Posted by bad_nade View Post
Something is preventing the game from loading DirectX related DLLs correctly, but the only out-of-ordinary thing with your setup seems to be the screen refresh rate, 1920 x 1080 (32 bit) @ 180 Hz. Try to lower the frequency to something like 60 Hz and see if it helps. If if does, then you can start increasing it again step-by-step.
I used all the refresh rates and tried to start the game but the crash keeps happening
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Old 2024-08-01, 22:13   #20
Dogusso
Default Re: Game crash when i start

Quote:
Originally Posted by bad_nade View Post
Something is preventing the game from loading DirectX related DLLs correctly, but the only out-of-ordinary thing with your setup seems to be the screen refresh rate, 1920 x 1080 (32 bit) @ 180 Hz. Try to lower the frequency to something like 60 Hz and see if it helps. If if does, then you can start increasing it again step-by-step.
hey I solved the problem, I downloaded a directx package fix from YouTube, if you want I can send you the video link so you can help someone who has the same problem as me.
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