project reality header
Go Back   Project Reality Forums > Project Reality Support > PR:BF2 Support
01 Nov 2024, 00:00:00 (PRT)
Register Developer Blogs Members List Search Quick Links
PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

Reply
 
Thread Tools Display Modes
Old 2018-07-15, 18:01   #1
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

Mats391's Avatar
Post Getting crash dumps

In order for us to be able to debug certain crashes, we need you to use a program called ProcDump. With that you can generate crash dumps that help us to figure out what is going wrong.

Download: https://docs.microsoft.com/en-us/sys...loads/procdump
  1. Open command line as administrator
  2. Navigate to the location you put procdump (Example: "cd C:\Users\User\Downloads\Procdump")
  3. Run procdump through command line like this:
    Code:
    procdump.exe -w -mm -b -e 1 -g prbf2.exe
  4. Start PR

Alternative:
Create a shortcut to procdump.exe and add the arguments to the target path
Code:
 -w -mm -b -e 1 -g prbf2.exe
Example:
C:\Users\User\Downloads\Procdump\procdump.exe -w -mm -b -e 1 -g prbf2.exe
Run the shortcut as administrator after launching PR.



Procdump will close together with PR and generate a .dmp file next to procdump.exe. You need to upload this .dmp file and send it to the developers.

If you are crashing, please do not post in here and create an appropriate thread instead. This is solely for questions regarding getting crash dumps.

Mineral: TIL that Wire-guided missiles actually use wire
Mats391 is offline
Last edited by Suchar; 2023-04-02 at 21:33..
Reply With Quote
Old 2018-08-22, 21:13   #2
Lorfah
Supporting Member

Lorfah's Avatar
Default Re: Getting crash dumps

This needs a more detailed desciption on how to be executed. Dumb it down, so to say.
Not everyone is as tech savvy as an R-DEV.

Lorfah is offline Reply With Quote
Old 2020-05-01, 23:35   #3
Golden_Pilot
PR Server License Administrator

Golden_Pilot's Avatar
Default Re: Getting crash dumps

Good step to make PR much better without these bugs, going to start using it.......
Golden_Pilot is offline Reply With Quote
Old 2020-05-02, 10:32   #4
[R-MOD]Nate.
Forum Moderator
Supporting Member

Nate.'s Avatar
Default Re: Getting crash dumps

Quote:
Originally Posted by Lorfah View Post
This needs a more detailed desciption on how to be executed. Dumb it down, so to say.
Not everyone is as tech savvy as an R-DEV.
After you download it, make a shortcut of Procdump.exe.
Click the Shortcut, go to Properties, -> Target
after procdump.exe" add -mm -b -e 1 -g prbf2.exe
Place shortcut on desktop or wherever is convenient.
Run as admin after launching PR.

Nate. is offline Reply With Quote
Old 2020-05-03, 05:14   #5
TheMerchantOfMenace
Supporting Member

TheMerchantOfMenace's Avatar
Default Re: Getting crash dumps

Is this only helpful to you to debug crashes to desktop, or is it for other PR debugging?

I'm not crashing to desktop, but if running this helps you with anything else, I'll run it.
TheMerchantOfMenace is offline Reply With Quote
Old 2020-05-03, 08:07   #6
[R-DEV]Mineral
PR:BF2 Lead Designer
Supporting Member
PR Server License Administrator

Mineral's Avatar
Default Re: Getting crash dumps

Quote:
Originally Posted by TheMerchantOfMenace View Post
Is this only helpful to you to debug crashes to desktop, or is it for other PR debugging?



I'm not crashing to desktop, but if running this helps you with anything else, I'll run it.
Only for crashes. It creates a dump file when crashing.

Mineral is offline Reply With Quote
Old 2020-05-04, 10:30   #7
Iguanadjy
Default Re: Getting crash dumps

Downloaded now! Is it prodump or prodump64 I should launch?
Iguanadjy is offline Reply With Quote
Old 2020-05-04, 10:34   #8
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: Getting crash dumps

the not 64
AlonTavor is offline Reply With Quote
Old 2020-05-04, 10:43   #9
Iguanadjy
Default Re: Getting crash dumps

Ok I created a shortcut to my desktop went to proprieties My target looks like this "C:\Users\XXXXXXXX\Downloads\Procdump\procdump .exe -mm -b -e 1 -g prbf2.exe" but once i click apply it tell me:

The name "C:\Users\XXXXXXXX\Downloads\Procdump\procdump .exe -mm -b -e 1 -g prbf2.exe" specified in the target box is not valid

Normal ?
Iguanadjy is offline Reply With Quote
Old 2020-05-04, 10:49   #10
[R-DEV]Mineral
PR:BF2 Lead Designer
Supporting Member
PR Server License Administrator

Mineral's Avatar
Default Re: Getting crash dumps

you have a space between procdump and .exe

Mineral is offline Reply With Quote
Reply


Tags
crash, dumps

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT. The time now is 05:24.