Win 8 Can someone help me? PR has closed, cleaning up resources

[Don Shompi]

PLS I NEED HELP: i use win 8 and when i try lo launch the game it closes, pr has closed cleaning up resources, i tried the resolution, firewall , antivirus, erase the local files and nothing happen (note: i played this game before and run properly)

System Information
------------------
  Operating System: Microsoft Windows 8 Pro (6.2.9200)
      Architecture: 64 bits
   Current Culture: Spanish (Colombia)
       Motherboard: ASUSTeK COMPUTER INC. X550CC
         Processor: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz (Physical: 2, Logical: 4)
            Memory: 8,00 GB
      DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 1600 MHz
                    ChannelB-DIMM0: 4,00 GB @ 1600 MHz
         Page File: 8,00 GB
    .NET Framework: 4.5.2, Runtime: 4.0.30319.34209

Display Information
-------------------
 Display Device(s): Monitor PnP genérico on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 21.21.13.7654 (376.54)
    Display Memory: 2,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altavoces (Realtek High Definit
 Primary Recording: Micrófono (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\Proyect Reality
                    Free: 413,39 GB, Total: 687,37 GB, FS: NTFS, SSD: False
          Mod Path: D:\Proyect Reality\mods\pr
                    Free: 413,39 GB, Total: 687,37 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\USUARIO\Documents\ProjectReality\Profiles
                    Free: 121,28 GB, Total: 243,80 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\USUARIO\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 121,28 GB, Total: 243,80 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\USUARIO\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 121,28 GB, Total: 243,80 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.4.2
          Language: spanish
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: DonShompi
              Type: Online
        View Intro: True
        Fullscreen: False
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medio
     Multisampling: Apagado
             VSync: False
            NoLods: False
   Terrain Quality: Bajo
   Effects Quality: Alto
  Geometry Quality: Bajo
   Texture Quality: Medio
  Lighting Quality: Bajo
   Dynamic Shadows: Medio
    Dynamic Lights: Medio
 Texture Filtering: Medio
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medio
               EAX: True

[[R-DEV]​AlonTavor]

No error message when launching windowed? When did it last work for you?

[Goncalokiller06]

Originally Posted by [R-DEV]AlonTavor

No error message when launching windowed? When did it last work for you?

im veryangry bq im trying to play this game since 5 a.m and this error apear
PR has closed, cleaning up resources can you help my pls help

[Don Shompi]

Originally Posted by [R-DEV]AlonTavor

No error message when launching windowed? When did it last work for you?

The last time i played PR was the last month and all worked well, i played on windowed and this error message didn't appear, when it updates i thought that it solved but nothing, can the devs launch a lil fix update?

[[R-DEV]​AlonTavor]

No, we can't magically fix something that we don't even know about.

1.
Post the launcher's log file, its here:

Project Reality BF2\mods\pr\bin\prlauncher.log

2.
Get procdump: https://docs.microsoft.com/en-us/sys...loads/procdump

Attach it to PR when it launches. try to grab it before it crashes:

procdump.exe -mm -b -e 1 -g prbf2.exe

[Don Shompi]

Originally Posted by [R-DEV]AlonTavor

No, we can't magically fix something that we don't even know about.

1.
Post the launcher's log file, its here:

Project Reality BF2\mods\pr\bin\prlauncher.log

2.
Get procdump: https://docs.microsoft.com/en-us/sys...loads/procdump

Attach it to PR when it launches. try to grab it before it crashes:

procdump.exe -mm -b -e 1 -g prbf2.exe

Project Reality Log File
PRLauncher.exe started at: 2018-02-06T19:35:03

Error: 8: Unable to find root BF2 Directory. Please reinstall Project Reality: BF2

[[R-DEV]​AlonTavor]

That error is old. Get me a process dump.

[Don Shompi]

Originally Posted by [R-DEV]AlonTavor

That error is old. Get me a process dump.

Sir, i really don't know how to use procdump, (note: sorry for my english im from colombia)

[Don Shompi]

Originally Posted by [R-DEV]AlonTavor

That error is old. Get me a process dump.

Sir. i updated the game but still the same error, when i attach the procdump program to PR appears a message, i don´t know how to upload images here to show you that

[Sexy_SnipeR]

same issue here
process dump
https://imgur.com/a/maOoOJ9

how to use process dump

https://youtu.be/FF1BmUP5Slg