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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2023-04-01, 20:29   #1
RAFTAES
Default game does not launch after pressing play(win 11)

game does not launch after pressing play, already asked for help but no one is helping
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Old 2023-04-02, 07:59   #2
[R-COM]PvtNewb
Support Technician
PR Server License Moderator

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Default Re: game does not launch after pressing play(win 11)

Have you installed DX9 redist? And please send your support info here, we don't know how to proceed without more info.

Edit: Looks like you posted some time ago, if you're still using the same hardware, then I guess you have to do procdump, send it here so the devs can take a look at it.
https://www.realitymod.com/forum/sho...d.php?t=147961

Slight edit to the procdump command, use "procdump.exe -w -mm -b -e 1 -g prbf2.exe" and then launch the game instead so it'll wait for the game.


Once you got the dump, upload it to google drive or mediafire and share the link here so the devs can take a look at it.

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Last edited by PvtNewb; 2023-04-02 at 13:25.. Reason: Just remembered something
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Old 2023-04-02, 20:04   #3
RAFTAES
Default Re: game does not launch after pressing play(win 11)

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Last edited by RAFTAES; 2023-04-02 at 22:41..
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Old 2023-04-02, 20:05   #4
RAFTAES
Default Re: game does not launch after pressing play(win 11)

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Last edited by RAFTAES; 2023-04-02 at 22:41..
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Old 2023-04-02, 20:09   #5
RAFTAES
Default Re: game does not launch after pressing play(win 11)

wait, im dumb, ive figured it outtttt

https://drive.google.com/drive/folde...BU?usp=sharing
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Old 2023-04-11, 09:36   #6
[R-COM]PvtNewb
Support Technician
PR Server License Moderator

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Default Re: game does not launch after pressing play(win 11)

Quote:
Originally Posted by RAFTAES View Post
wait, im dumb, ive figured it outtttt

https://drive.google.com/drive/folde...BU?usp=sharing
I have forwarded your dump to the devs, they'll take a look soon.

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Old 2023-05-07, 20:52   #7
RAFTAES
Default Re: game does not launch after pressing play(win 11)

how can i know if it gets fixed?
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Old 2023-05-09, 16:01   #8
[R-DEV]Suchar
PR:BF2 QA Lead
PR Server License Administrator

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Default Re: game does not launch after pressing play(win 11)

Unfortunately, we are not always able to identify what the issue is since we do not have access to the source code of the game. This is one of such instances. We have no idea what causes your crashes. I'm sorry.

https://www.realitymod.com/forum/uploads/signatures/sigpic98978_4.gif
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Old 2023-05-11, 02:36   #9
RAFTAES
Default Re: game does not launch after pressing play(win 11)

damn, ive been trying to play for a year now xddd
im going to try and delete every single file of the game and reinstall it completely anew
ill see if that works
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Old 2023-05-11, 02:37   #10
RAFTAES
Default Re: game does not launch after pressing play(win 11)

having win11 deactivated has absolutely nothing to do with it right?
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