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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues |
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2023-04-01, 20:29 | #1 |
Join Date: Feb 2023
Posts: 19
Paraguay
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game does not launch after pressing play(win 11)
game does not launch after pressing play, already asked for help but no one is helping
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2023-04-02, 07:59 | #2 |
Support Technician
Join Date: Apr 2018
Posts: 122
Indonesia
Location: East Java
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Re: game does not launch after pressing play(win 11)
Have you installed DX9 redist? And please send your support info here, we don't know how to proceed without more info.
Edit: Looks like you posted some time ago, if you're still using the same hardware, then I guess you have to do procdump, send it here so the devs can take a look at it. https://www.realitymod.com/forum/sho...d.php?t=147961 Slight edit to the procdump command, use "procdump.exe -w -mm -b -e 1 -g prbf2.exe" and then launch the game instead so it'll wait for the game. Once you got the dump, upload it to google drive or mediafire and share the link here so the devs can take a look at it. |
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Last edited by PvtNewb; 2023-04-02 at 13:25..
Reason: Just remembered something
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2023-04-02, 20:04 | #3 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
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Last edited by RAFTAES; 2023-04-02 at 22:41..
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2023-04-02, 20:05 | #4 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
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Last edited by RAFTAES; 2023-04-02 at 22:41..
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2023-04-02, 20:09 | #5 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
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2023-04-11, 09:36 | #6 | |
Support Technician
Join Date: Apr 2018
Posts: 122
Indonesia
Location: East Java
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Re: game does not launch after pressing play(win 11)
Quote:
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2023-05-07, 20:52 | #7 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
how can i know if it gets fixed?
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2023-05-09, 16:01 | #8 |
PR:BF2 QA Lead
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Re: game does not launch after pressing play(win 11)
Unfortunately, we are not always able to identify what the issue is since we do not have access to the source code of the game. This is one of such instances. We have no idea what causes your crashes. I'm sorry.
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2023-05-11, 02:36 | #9 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
damn, ive been trying to play for a year now xddd
im going to try and delete every single file of the game and reinstall it completely anew ill see if that works |
2023-05-11, 02:37 | #10 |
Join Date: Feb 2023
Posts: 19
Paraguay
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Re: game does not launch after pressing play(win 11)
having win11 deactivated has absolutely nothing to do with it right?
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