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Old 2024-02-14, 21:55   #1
Boxawis
Default Game wont start after pressing button "Play"(win11)

After clicking "Play" the game crashes, nothing helps, reinstallation does not help
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Old 2024-02-15, 00:33   #2
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: Game wont start after pressing button "Play"(win11)

Quote:
Originally Posted by Boxawis View Post
After clicking "Play" the game crashes, nothing helps, reinstallation does not help
Try to install DirectX End-User Runtime (DirectX Redist) from Microsoft. You probably need .Net 4.7.2 Runtime and some older (year 200x) 32-bit/x86 VisualC++ Redistributable packages as well.
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Old 2024-02-15, 08:32   #3
Boxawis
Default Re: Game wont start after pressing button "Play"(win11)

That didn't help, I already have the new versions installed.
UPD:I don't know, maybe this will help.
Code:
System Information
------------------
    Operating System: Майкрософт Windows 11 Домашняя для одного языка (10.0.22635)
        Architecture: 64-разрядная
     Current Culture: Russian (Russia)
         Motherboard: Micro-Star International Co., Ltd. MS-14JK
           Processor: AMD Ryzen 5 5625U with Radeon Graphics          (Physical: 6, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: DIMM 0: 8,00 GB @ 3200 MHz
                      DIMM 0: 8,00 GB @ 3200 MHz
           Page File: 11,16 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on AMD Radeon (TM) Graphics
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.12044.3
      Display Memory: 512,00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Переназначение звуковых устр.
   Primary Recording: Microphone Array (AMD Audio Dev
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\priho\Documents\ProjectReality\Profiles
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.4.5
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: boxawis
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True

        Profile 0002: Boxawis
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-02-15T11:30:42

Warning: Unable to delete fci

 > Процесс не может получить доступ к файлу "C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\vars\fci", так как этот файл используется другим процессом.
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Last edited by Boxawis; 2024-02-15 at 09:17..
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Old 2024-02-16, 19:17   #4
R1CARDO.abb
Default Re: Game wont start after pressing button "Play"(win11)

Reinstalling windows was the fix for me.
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Old 2024-02-16, 20:28   #5
Boxawis
Default Re: Game wont start after pressing button "Play"(win11)

I unfortunately can't reinstall the windows(
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Old 2024-02-19, 07:57   #6
[R-COM]PvtNewb
Support Technician
PR Server License Moderator

PvtNewb's Avatar
Default Re: Game wont start after pressing button "Play"(win11)

Quote:
Originally Posted by Boxawis View Post
That didn't help, I already have the new versions installed.
UPD:I don't know, maybe this will help.
Code:
System Information
------------------
    Operating System: Майкрософт Windows 11 Домашняя для одного языка (10.0.22635)
        Architecture: 64-разрядная
     Current Culture: Russian (Russia)
         Motherboard: Micro-Star International Co., Ltd. MS-14JK
           Processor: AMD Ryzen 5 5625U with Radeon Graphics          (Physical: 6, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: DIMM 0: 8,00 GB @ 3200 MHz
                      DIMM 0: 8,00 GB @ 3200 MHz
           Page File: 11,16 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on AMD Radeon (TM) Graphics
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.12044.3
      Display Memory: 512,00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Переназначение звуковых устр.
   Primary Recording: Microphone Array (AMD Audio Dev
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\priho\Documents\ProjectReality\Profiles
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 89,24 GB, Total: 462,16 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.4.5
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: boxawis
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True

        Profile 0002: Boxawis
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-02-15T11:30:42

Warning: Unable to delete fci

 > Процесс не может получить доступ к файлу "C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\vars\fci", так как этот файл используется другим процессом.
I see something about fci there, you might wanna uninstall any third party antivirus on your laptop.

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Old 2024-02-19, 16:37   #7
Boxawis
Default Re: Game wont start after pressing button "Play"(win11)

It did not help, I uninstalled Malwarebytes antivirus, tried to enter the game and all the same, restarted the laptop and all the same thing. At the bottom it says Process cannot access the file "C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\vars\fci", because this file is used by another process.
Code:
System Information
------------------
    Operating System: ???°?????????????„?‚ Windows 11 ?”?????°?€?????? ???»?? ???????????? ???·?‹???° (10.0.22635)
        Architecture: 64-???°?·?????????°??
     Current Culture: Russian (Russia)
         Motherboard: Micro-Star International Co., Ltd. MS-14JK
           Processor: AMD Ryzen 5 5625U with Radeon Graphics          (Physical: 6, Logical: 12)
              Memory: 16,00 GB
        DIMM Modules: DIMM 0: 8,00 GB @ 3200 MHz
                      DIMM 0: 8,00 GB @ 3200 MHz
           Page File: 6,25 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on AMD Radeon (TM) Graphics
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.12044.3
      Display Memory: 512,00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: ???µ???µ???°?·???°?‡?µ?????µ ?·???????????‹?… ?????‚??.
   Primary Recording: Microphone Array (AMD Audio Dev
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 92,94 GB, Total: 462,16 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 92,94 GB, Total: 462,16 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\priho\Documents\ProjectReality\Profiles
                      Free: 92,94 GB, Total: 462,16 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 92,94 GB, Total: 462,16 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\priho\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 92,94 GB, Total: 462,16 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.4.5
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: boxawis
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True

        Profile 0002: Boxawis
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-02-19T19:35:50

Warning: Unable to delete fci

 > ???????†?µ???? ???µ ?????¶?µ?‚ ?????»???‡???‚?? ???????‚???? ?? ?„?°???»?? "C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\vars\fci", ?‚?°?? ???°?? ???‚???‚ ?„?°???» ?????????»???·???µ?‚???? ???????????? ???????†?µ????????.
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Last edited by Boxawis; 2024-02-19 at 16:53..
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Old 2024-02-19, 18:41   #8
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: Game wont start after pressing button "Play"(win11)

After a bit of debugging I'm starting to think that the "Unable to delete fci" message is not related to the crash. That's because PRLauncher.exe attempts to delete the file (or its directory) AFTER the game (prbf2.exe) has exited. Thus at the time the error is generated, the game has already crashed.
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Old 2024-02-20, 03:24   #9
Boxawis
Default Re: Game wont start after pressing button "Play"(win11)

And how do you fix it?
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Old 2024-02-21, 17:32   #10
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: Game wont start after pressing button "Play"(win11)

No idea, sorry. I use Windows 10 and can't reproduce the problem.
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