Other OS Win 11 gamecrash after blackscreen

bosso · 2024-08-04, 14:52

Code:

System Information
------------------
    Operating System: Ìàéêðîñîôò Windows 11 Pro (10.0.22631)
        Architecture: 64-ðàçðÿäíàÿ
     Current Culture: Russian (Russia)
         Motherboard: BIOSTAR Group A320MH
           Processor: AMD Ryzen 3 3100 4-Core Processor               (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: DIMM 0: 8,00 GB @ 2667 MHz
                      DIMM 0: 8,00 GB @ 2667 MHz
           Page File: 4,75 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1060 6GB
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.15.5244 (552.44)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Ïåðåíàçíà÷åíèå çâóêîâûõ óñòð.
   Primary Recording: Ìèêðîôîí (USB Audio Device)
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\êèðèê\Documents\ProjectReality\Profiles
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\?????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: GIVENCHYZAKARILA
                Type: Online
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Low
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Low
    Lighting Quality: Low
     Dynamic Shadows: Low
      Dynamic Lights: Low
   Texture Filtering: Low
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-08-04T19:40:10

Warning: Error 1 in WinApi parsing modulesC:\WINDOWS\system32\wbem\fastprox.dll

Hello dear support, i got a problem after donwnload a windows 11 and pr is crashing.

[R-COM]bad_nade · 2024-08-04, 16:19

Quote:

Originally Posted by bosso

Spoiler for Support info:

Code:

System Information
------------------
    Operating System: Ìàéêðîñîôò Windows 11 Pro (10.0.22631)
        Architecture: 64-ðàçðÿäíàÿ
     Current Culture: Russian (Russia)
         Motherboard: BIOSTAR Group A320MH
           Processor: AMD Ryzen 3 3100 4-Core Processor               (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: DIMM 0: 8,00 GB @ 2667 MHz
                      DIMM 0: 8,00 GB @ 2667 MHz
           Page File: 4,75 GB
      .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1060 6GB
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.15.5244 (552.44)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Ïåðåíàçíà÷åíèå çâóêîâûõ óñòð.
   Primary Recording: Ìèêðîôîí (USB Audio Device)
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\êèðèê\Documents\ProjectReality\Profiles
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\?????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: GIVENCHYZAKARILA
                Type: Online
   Last Used Profile: True
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Low
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Low
    Lighting Quality: Low
     Dynamic Shadows: Low
      Dynamic Lights: Low
   Texture Filtering: Low
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-08-04T19:40:10

Warning: Error 1 in WinApi parsing modulesC:\WINDOWS\system32\wbem\fastprox.dll

Hello dear support, i got a problem after donwnload a windows 11 and pr is crashing.

Thanks for the support info. It shortens this by one step, but because there is no obvious error visible, we can do only basic checks.

Do these in the order below until the game starts or you reach the end of the list. If Windows says some of the packages is already installed, just skip it and continue with the next step.

Run launcher as administrator.
Make sure your antivirus is not blocking prbf2.exe, prlauncher.exe, or the folder where they are installed in, or your %LOCALAPPDATA%\Project Reality folder
Download and install Visual C++ Redistributable package.
Download DirectX End-User Runtimes (June 2010), run it and give it a temporary path to where extract files. Then go to that folder and run DXSETUP.exe.
Download d3dx9_43.dll and copy it into your C:\Windows\SysWOW64 folder, overwriting the file that might already be there.
Set PR to run on NVidia graphics card by opening Start -> Settings -> System -> Display -> Graphics. Then add desktop app prbf2.exe and set it to high performance with NVidia GPU.
Disable ASLR by opening Start -> Settings -> Privacy & security -> Windows Security -> Open Windows Security. Then open App & browser control -> Exploit protection settings -> Program settings tab. Add prbf2.exe, press Edit and override and turn off "Mandatory ASLR" and "Bottom-up ASLR".
If any of those didn't help, delete your Documents\Project Reality folder. You have to do Steam login again after that.

2024-08-04, 14:52	#1
bosso Join Date: Aug 2024 Posts: 1 Russian Federation	Win 11 gamecrash after blackscreen Code: System Information ------------------ Operating System: Ìàéêðîñîôò Windows 11 Pro (10.0.22631) Architecture: 64-ðàçðÿäíàÿ Current Culture: Russian (Russia) Motherboard: BIOSTAR Group A320MH Processor: AMD Ryzen 3 3100 4-Core Processor (Physical: 4, Logical: 8) Memory: 16,00 GB DIMM Modules: DIMM 0: 8,00 GB @ 2667 MHz DIMM 0: 8,00 GB @ 2667 MHz Page File: 4,75 GB .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000 Display Information ------------------- Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1060 6GB Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz Driver Version: 31.0.15.5244 (552.44) Display Memory: 4,00 GB Multisampling: 2, 4, 8 DPI: 96 (100%) Audio Information ----------------- Primary Playback: Ïåðåíàçíà÷åíèå çâóêîâûõ óñòð. Primary Recording: Ìèêðîôîí (USB Audio Device) Open AL Renderer: Software EAX: True EAX 1.0: False EAX 2.0: True EAX 3.0: False EAX 4.0: False EAX 5.0: False X-RAM: False Disk Information ---------------- Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2 Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True Profiles Path: C:\Users\êèðèê\Documents\ProjectReality\Profiles Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True Update DL Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True Update Log Path: C:\Users\?????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs Free: 96,32 GB, Total: 445,52 GB, FS: NTFS, SSD: True Game Information ---------------- Installed Mods: pr Current Mod: pr Version: Standalone - 1.0 PR Version: 1.8.0.4 Language: english Debug Available: False Large Address: True Supported Hardware: None Missing dependencies: None Ignored dependencies: None Profile Information ------------------- Profile 0001: GIVENCHYZAKARILA Type: Online Last Used Profile: True View Intro: True Fullscreen: True Display Mode: 1920x1080@60Hz Display Mode Valid: True Graphics Scheme: Low Multisampling: Off VSync: False Terrain Quality: Low Effects Quality: High Geometry Quality: Low Texture Quality: Low Lighting Quality: Low Dynamic Shadows: Low Dynamic Lights: Low Texture Filtering: Low Statics Lod-Scale: 1,0 Overgrowth Lod-Scale: 1,0 Use advanced shaders: True Audio Provider: Hardware Provider Valid: True Audio Quality: Medium EAX: True PRLauncher.log ------------------- Project Reality Log File PRLauncher.exe started at: 2024-08-04T19:40:10 Warning: Error 1 in WinApi parsing modulesC:\WINDOWS\system32\wbem\fastprox.dll Hello dear support, i got a problem after donwnload a windows 11 and pr is crashing.
bosso Join Date: Aug 2024 Posts: 1 Russian Federation