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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2014-09-16, 14:22   #1
midst_thieves
Unhappy Gunner problem...

Hi i am new here and i don't know if this the right place to post this so i am sorry if it's not ...

i have this weird thing that freeze my mouse when i am a gunner of a tank or apc and i can only shoot once and then the sound of shooting wont stop but no bullets fired and i can still see the environment moving i can get a smoke out i can do every thing but i can't shoot and i cant rotate my gun and yes i am a crewman. please help if you can and thank you for reading.
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Old 2014-09-16, 20:22   #2
PLODDITHANLEY
Supporting Member
Default Re: Gunner problem...

Can you post specs from support in PR launcher please?

Hello and welcome!
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Old 2014-09-16, 22:41   #3
midst_thieves
Default Re: Gunner problem...

Hi here's the specs:
Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Home Premium  (6.1.7601)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Micro-Star International Co., Ltd. MS-1762
         Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (Physical: 4, Logical: 8)
            Memory: 16.00 GB
      DIMM Modules: ChannelA-DIMM0: 4.00 GB @ 1600 MHz
                    ChannelA-DIMM1: 4.00 GB @ 1600 MHz
                    ChannelB-DIMM0: 4.00 GB @ 1600 MHz
                    ChannelB-DIMM1: 4.00 GB @ 1600 MHz
         Page File: 15.90 GB
    .NET Framework: 4.5.1, Runtime: 4.0.30319.18444

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.3788 (337.88)
    Display Memory: 3.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (3- Razer Megalodon)
 Primary Recording: Microphone (3- Razer Megalodon)
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\SteamLibrary\steamapps\common\Battlefield 2
                    Free: 62.73 GB, Total: 690.30 GB, FS: NTFS, SSD: False
          Mod Path: D:\SteamLibrary\steamapps\common\Battlefield 2\mods\pr
                    Free: 62.73 GB, Total: 690.30 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\m\Documents\ProjectReality\Profiles
                    Free: 9.98 GB, Total: 119.15 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\m\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 9.98 GB, Total: 119.15 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\m\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 9.98 GB, Total: 119.15 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.2.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: midst_thieves
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Medium
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
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Old 2014-09-17, 05:45   #4
Psyrus
Retired PR Developer
Default Re: Gunner problem...

Does it happen on co-op games (local games) too?
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Old 2014-09-17, 08:09   #5
midst_thieves
Default Re: Gunner problem...

yeah it happened in every game co-op or deployment against cpu and multiplayer too :/
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Old 2014-10-03, 04:08   #6
midst_thieves
Default Re: Gunner problem...

Hmmm nice support team you got here -_- anyway i found out now as 1 min before posting this that if i stayed on the gunner seat (without shooting if i shoot it freeze the sound only and need to disembark) for a while 3~5 min the guns start moving and i can shoot but if i switch seats and then get back to the gunner i have to wait again for the same time period.

And yes i am really depressed that no one can help me and kept seeing this post every day with no answers.

I hope i can get help if not i will stop playing the game as vehicle warfare is needed in the game , and this problem happen to every gun seats , Tanks-Cas's-Lavs-Hmv-etc .
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Old 2014-10-03, 15:18   #7
LITOralis.nMd
Retired PR Developer
Supporting Member
Default Re: Gunner problem...

It's the Razer audio alogorithms,
Razer Megalodon are an awesome headset, however noone has ever gotten the Razer entire line up of virtual 7.1 surround sound headsets to work with the BF2 EAX audio engine.
It also fails at Dolby Digital 2.0 and newer.

You have to set the headset to 2.0 sound before you launch PRLauncher, AFAIK.

You'll need to google this a bit,

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Old 2014-10-04, 03:17   #8
midst_thieves
Default Re: Gunner problem...

Ok thank you for responding and sorry about what i said earlier was depressed no one care

but that's not the problem the main gun wont move until i wait 3 min's is this how PR works ?

and as i was playing in solo co-op black gold map or something like that and hopped in a M1 Tank take the upper gunner the HMG it didn't rendered for like 1 min ?

if none of you don't know why i will try to uninstall the game and do it back again hope it can help .
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Old 2014-10-04, 16:46   #9
LITOralis.nMd
Retired PR Developer
Supporting Member
Default Re: Gunner problem...

That could be a hardware issue, I'd suggest setting all your video settings to medium (PRaluncher->Options->Video tab), and possibly lowering your resolution in game, and then test again.

BUT, you have the MS-1762, an awesome notebook.
Which discrete GPU do you have with it?
Are you sure you're using the correct power scheme for Windows?
TO make sure you are using the discrete GPU and not your integrated HD4000, do this:

You need to manually add PRLauncher.exe and PRBF2.exe to the Nvidia Control panel->3D Settings->Program Settings->Add button.
Add these:
D:\SteamLibrary\steamapps\common\Battlefield 2\PRBF2.exe
D:\SteamLibrary\steamapps\common\Battlefield 2\mods\pr\bin\PRLauncher.exe


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Old 2014-10-04, 17:23   #10
[R-DEV]​Ason
PR:BF2 Developer
Supporting Member

Ason's Avatar
Default Re: Gunner problem...

Quote:
Originally Posted by midst_thieves View Post
Hi i am new here and i don't know if this the right place to post this so i am sorry if it's not ...

i have this weird thing that freeze my mouse when i am a gunner of a tank or apc and i can only shoot once and then the sound of shooting wont stop but no bullets fired and i can still see the environment moving i can get a smoke out i can do every thing but i can't shoot and i cant rotate my gun and yes i am a crewman. please help if you can and thank you for reading.
This happens/happened to me aswell, but it's just because I shoot before the warmup time is over (30 sec I think). If you hear the constant sound you just need to wait til it stops which is about 30 seconds, atleast that works for me.
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