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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2018-07-01, 16:27   #1
Sexy_SnipeR
Unhappy CRASH AFTER 5 MIN ONLINE PVP

Hello fellow dev, i don't know whats wrong with the game. i was able to play nicely until the last update.3 month i did play pr .i was hoping for a fixed.i try my best to get dump files but no dump was left after the game close itself(i don't think its a crash ). The game work fine in single player as i get on pvp after 5 to 6 min the game close itself.
i managed to get a log but am not sure its useful.

Quote:
Code:
Project Reality Log File
PRLauncher.exe started at: 2018-07-01T19:59:06

Critical Error: An unhandled exception has occured. Details are as follows:

Failed sending keep alive

Further details can be found in the following file:

C:\Program Files (x86)\Project Reali...PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

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 > System.InvalidOperationException: Failed sending keep alive
   at Reality.BF2.GameSpy.MasterServer.SocketState.(Object )
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.TimerQueueTimer.CallCallback()
   at System.Threading.TimerQueueTimer.Fire()
   at System.Threading.TimerQueue.FireNextTimers()

thank you for looking in
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Old 2018-07-01, 18:21   #2
WeeD-KilleR
Supporting Member
Default Re: CRASH AFTER 5 MIN ONLINE PVP

The error messages pretty much says it all. For online play PRlauncher requires a permanent connection to the master server. If that connection drops, the launcher drops you out of the game. Possible solutions is to whitelist PR or disable your AV or firewall.

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Old 2018-07-01, 18:31   #3
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

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Default Re: CRASH AFTER 5 MIN ONLINE PVP

Quote:
Originally Posted by WeeD-KilleR View Post
The error messages pretty much says it all. For online play PRlauncher requires a permanent connection to the master server. If that connection drops, the launcher drops you out of the game. Possible solutions is to whitelist PR or disable your AV or firewall.
This is actually not the connection to the remote master server, but to the local one we use to connect to pr:bf2.
Solution is the same tho: Make sure loopback is not blocked by AV or firewall and make sure to run PR as admin.

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2018-07-01, 19:40   #4
Sexy_SnipeR
Default Re: CRASH AFTER 5 MIN ONLINE PVP

i run that launcher as admin , i think so dose the game. i will try to add rules on firewall and report back
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Old 2018-07-02, 14:27   #5
Sexy_SnipeR
Default Re: CRASH AFTER 5 MIN ONLINE PVP

issue still remain the same what should i do next ?
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Old 2018-07-02, 17:38   #6
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

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Default Re: CRASH AFTER 5 MIN ONLINE PVP

What anti virus do you use and please post your hosts file

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2018-07-02, 19:28   #7
Sexy_SnipeR
Default Re: CRASH AFTER 5 MIN ONLINE PVP

i don't have antivirus i just uninstall all defensive system and windows defender is off.
many people seem to have this issue. i think the launcher is having a bug !!! that might your side ??
can i have a old launcher or a good one so that i can copy past.??
my host look clean :/
Quote:
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost128.199.121.125 sladp.com
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Old 2018-07-03, 17:36   #8
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

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Default Re: CRASH AFTER 5 MIN ONLINE PVP

Quote:
Originally Posted by Sexy_SnipeR View Post
i don't have antivirus i just uninstall all defensive system and windows defender is off.
many people seem to have this issue. i think the launcher is having a bug !!! that might your side ??
can i have a old launcher or a good one so that i can copy past.??
my host look clean :/
Yea it might be our side, but I did not hear of anyone else having this problem. If anyone does, please let us know as the more information we can get the faster we can fix this.
That being said, I cannot give you some "fixed" file and it will work. Once we figure out the cause we need to make a new patch with the fix. If we did not find the problem until the weekend, would you have time to meet in some instant messenger to do some more live debugging? I know that timezones will make that one quite difficult tho.

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2018-07-04, 06:17   #9
SCAR-H

SCAR-H's Avatar
Default Re: CRASH AFTER 5 MIN ONLINE PVP

i have same crash

Code:
Project Reality Log File
PRLauncher.exe started at: 2018-07-02T21:38:59

Warning: Error in game thread: 3

 > Could not find address of Node upd_launcher
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Old 2018-07-04, 17:20   #10
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

Mats391's Avatar
Default Re: CRASH AFTER 5 MIN ONLINE PVP

Quote:
Originally Posted by SCAR-H View Post
i have same crash

Code:
Project Reality Log File
PRLauncher.exe started at: 2018-07-02T21:38:59

Warning: Error in game thread: 3

 > Could not find address of Node upd_launcher
Thats not even remotely the same error. That error also should not get raised 5min into the game but 5sec after entering the main menu.

Mineral: TIL that Wire-guided missiles actually use wire
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