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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2024-06-20, 21:29   #1
Fliz_Two
Default 1-5 minutes after joining a server it crashes

when i trying to play a server it crashes send me to the menu after 5 or sometimes 10 minutes later, i try to desactivate vsync, to put the audio quality medium to high and more


im gonna put this if it help (cuz i have no idea)

Project Reality Log File
PRLauncher.exe started at: 2024-06-20T17:56:36

Warning: Unable to find localized text for id: HUD_LEVELNAME_
Warning: Unable to find localized text for id: HUD_LEVELNAME_
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Old 2024-06-21, 08:47   #2
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: 1-5 minutes after joining a server it crashes

Quote:
Originally Posted by Fliz_Two View Post
when i trying to play a server it crashes send me to the menu after 5 or sometimes 10 minutes later, i try to desactivate vsync, to put the audio quality medium to high and more


im gonna put this if it help (cuz i have no idea)

Project Reality Log File
PRLauncher.exe started at: 2024-06-20T17:56:36

Warning: Unable to find localized text for id: HUD_LEVELNAME_
Warning: Unable to find localized text for id: HUD_LEVELNAME_
This is not a bug but a technical support issue on your computer/internet.

Send the entire support info. Those two lines are just warnings about missing translation.
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Old 2024-06-21, 11:28   #3
[R-DEV]Suchar
PR:BF2 QA Lead
PR Server License Administrator

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Default Re: 1-5 minutes after joining a server it crashes

Thread moved to the Support section.

https://www.realitymod.com/forum/uploads/signatures/sigpic98978_4.gif
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Old 2024-06-21, 16:36   #4
Fliz_Two
Default Re: 1-5 minutes after joining a server it crashes

Quote:
Originally Posted by bad_nade View Post
This is not a bug but a technical support issue on your computer/internet.

Send the entire support info. Those two lines are just warnings about missing translation.
System Information
------------------
Operating System: Microsoft Windows 10 Home Single Language (10.0.19045)
Architecture: 64 bits
Current Culture: Spanish
Motherboard: ASUSTeK COMPUTER INC. H81M-A
Processor: Intel(R) Core(TM) i3-4170 CPU @ 3.70GHz (Physical: 2, Logical: 4)
Memory: 8,00 GB
DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 1333 MHz
ChannelB-DIMM0: 4,00 GB @ 1333 MHz
Page File: 1,44 GB
.NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000

Display Information
-------------------
Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4400
Display Mode(s): 1920 x 1080 (32 bit) @ 59 Hz
Driver Version: 20.19.15.5171
Display Memory: 1024,00 MB
Multisampling:
DPI: 120 (125%)

Audio Information
-----------------
Primary Playback: Microsoft Sound Mapper
Primary Recording: Micrófono (Voicemod Virtual Aud
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 8,78 GB, Total: 464,92 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 8,78 GB, Total: 464,92 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\laly\Documents\ProjectReality\Profiles
Free: 8,78 GB, Total: 464,92 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\laly\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 8,78 GB, Total: 464,92 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\laly\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 8,78 GB, Total: 464,92 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.7.4.5
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
Profile 0001: [SSGN]Fliz_Two
Type: Online
Last Used Profile: True
View Intro: False
Fullscreen: True
Display Mode: 1400x1050@60Hz
Display Mode Valid: True
Graphics Scheme: Custom
Multisampling: Off
VSync: False
Terrain Quality: High
Effects Quality: High
Geometry Quality: High
Texture Quality: Medium
Lighting Quality: Low
Dynamic Shadows: Low
Dynamic Lights: Low
Texture Filtering: Low
Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: False
Audio Provider: Hardware
Provider Valid: True
Audio Quality: High
EAX: True
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Old 2024-06-21, 23:40   #5
[R-COM]bad_nade
Support Technician
Supporting Member

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Default Re: 1-5 minutes after joining a server it crashes

Ok, thanks. There is nothing critically wrong, but your computer is on the very bottom of PR system requirements.

Topic says the issue is "crash" but the in the text you say the issue is actually "disconnect", which is a sign of network problems. In general, you should always use wired internet connection when playing PR. WiFi is not reliable enough.

You might want to check if there is something in you router that gets you disconnected, like firewall that cannot handle all the traffic. Or your internet connection might just be too unreliable.

Because your computer is so old, make sure there is nothing else running in the background when you play. Check that Game Mode is on in Windows, and manually add PR to the list of detected games. First launch the game then press Win+G to launch Game Bar, open Game Bar settings and select checkbox "Remember this is a game".

Game Bar should be installed by default but if it's not, it can be downloaded from Microsoft Store.
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Last edited by bad_nade; 2024-06-21 at 23:46..
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Old 2024-06-22, 01:51   #6
Fliz_Two
Default Re: 1-5 minutes after joining a server it crashes

Quote:
Originally Posted by bad_nade View Post
Ok, thanks. There is nothing critically wrong, but your computer is on the very bottom of PR system requirements.

Topic says the issue is "crash" but the in the text you say the issue is actually "disconnect", which is a sign of network problems. In general, you should always use wired internet connection when playing PR. WiFi is not reliable enough.

You might want to check if there is something in you router that gets you disconnected, like firewall that cannot handle all the traffic. Or your internet connection might just be too unreliable.

Because your computer is so old, make sure there is nothing else running in the background when you play. Check that Game Mode is on in Windows, and manually add PR to the list of detected games. First launch the game then press Win+G to launch Game Bar, open Game Bar settings and select checkbox "Remember this is a game".

Game Bar should be installed by default but if it's not, it can be downloaded from Microsoft Store.
so, i think i fixed it, i played for a while and no problem, i hope this problem is fixed, thanks bro
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Old 2024-06-28, 06:47   #7
rewvas
Default Re: 1-5 minutes after joining a server it crashes

Quote:
Originally Posted by bad_nade View Post
Ok, thanks. There is nothing critically wrong, but your computer is on the very bottom of PR system requirements.

Topic says the issue is "crash" but the in the text you say the issue is actually "disconnect", which is a sign of network problems. In general, you should always use wired internet connection when playing PR. WiFi is not reliable enough.

You might want to check if there is something in you router that gets you disconnected, like firewall that cannot handle all the traffic. Or your internet connection might just be too unreliable.

Because your computer is so old, make sure there is nothing else running in the background when you play. Check that Game Mode is on in Windows, and manually add PR to the list of detected games. First launch the game then press Win+G to launch Game Bar, open Game Bar settings and select checkbox "Remember this is a game".

Game Bar should be installed by default but if it's not, it can be downloaded from Microsoft Store.
It's also no problem for me.
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