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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues |
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Thread Tools | Display Modes |
2024-06-30, 16:09 | #1 |
Join Date: Dec 2020
Posts: 2
Poland
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I can't launch the game
Hi,
I wanted to play after a few months break. But I can't run the game - after intro movie I have black screen + spinning PR cursor + music in the background, but the menu does not appear. When I run from an offline profile, it shows up normally. I tried reinstalling the game, turning off antivirus and firewall, but it doesn't help. Any advices? Code:
System Information ------------------ Operating System: Microsoft Windows 11 Home (10.0.22631) Architecture: 64-bitowy Current Culture: Polish (Poland) Motherboard: LENOVO LNVNB161216 Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (Physical: 4, Logical: 8) Memory: 8,00 GB DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 2133 MHz ChannelB-DIMM0: 4,00 GB @ 2133 MHz Page File: 12,50 GB .NET Framework: 4.6+ Release Build: 533320, Runtime: 4.0.30319.42000 Display Information ------------------- Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics 620 Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz Driver Version: 31.0.15.5186 (551.86) Display Memory: 2,00 GB Multisampling: 2, 4, 8 DPI: 120 (125%) Audio Information ----------------- Primary Playback: Mapowanie dźwięku Microsoft Primary Recording: Mikrofon (Realtek High Definiti Open AL Renderer: Software EAX: True EAX 1.0: False EAX 2.0: True EAX 3.0: False EAX 4.0: False EAX 5.0: False X-RAM: False Disk Information ---------------- Install Path: C:\Program Files (x86)\Project Reality Free: 55,23 GB, Total: 237,23 GB, FS: NTFS, SSD: True Mod Path: C:\Program Files (x86)\Project Reality\mods\pr Free: 55,23 GB, Total: 237,23 GB, FS: NTFS, SSD: True Profiles Path: C:\Users\kubaz\OneDrive\Dokumenty\ProjectReality\Profiles -> [C:\Users\kubaz\Documents\ProjectReality\Profiles] Free: 55,23 GB, Total: 237,23 GB, FS: NTFS, SSD: True Update DL Path: C:\Users\kubaz\AppData\Local\Project Reality\Project Reality BF2\Downloads Free: 55,23 GB, Total: 237,23 GB, FS: NTFS, SSD: True Update Log Path: C:\Users\kubaz\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs Free: 55,23 GB, Total: 237,23 GB, FS: NTFS, SSD: True Game Information ---------------- Installed Mods: pr Current Mod: pr Version: Standalone - 1.0 PR Version: 1.8.0.2 Language: english Debug Available: False Large Address: True Supported Hardware: None Missing dependencies: None Ignored dependencies: None Profile Information ------------------- Profile 0001: Cl3ber Type: Offline View Intro: True Fullscreen: True Display Mode: 1920x1080@60Hz Display Mode Valid: True Graphics Scheme: Low Multisampling: Off VSync: False Terrain Quality: Low Effects Quality: High Geometry Quality: Low Texture Quality: Low Lighting Quality: Low Dynamic Shadows: Low Dynamic Lights: Low Texture Filtering: Low Statics Lod-Scale: 1,0 Overgrowth Lod-Scale: 1,0 Use advanced shaders: True Audio Provider: Hardware Provider Valid: True Audio Quality: Medium EAX: True Profile 0002: Cleber Type: Online Last Used Profile: True View Intro: True Fullscreen: True Display Mode: 1920x1080@60Hz Display Mode Valid: True Graphics Scheme: Medium Multisampling: Off VSync: False Terrain Quality: Low Effects Quality: High Geometry Quality: Low Texture Quality: Medium Lighting Quality: Low Dynamic Shadows: Medium Dynamic Lights: Medium Texture Filtering: Medium Statics Lod-Scale: 1,0 Overgrowth Lod-Scale: 1,0 Use advanced shaders: True Audio Provider: Hardware Provider Valid: True Audio Quality: Medium EAX: True PRLauncher.log ------------------- Project Reality Log File PRLauncher.exe started at: 2024-06-30T12:06:27 Warning: Failed keep alive: 1020: Session is dead |
2024-07-02, 14:16 | #2 |
PR:BF2 QA Lead
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Re: I can't launch the game
Thread closed as it duplicates the discussion on discord https://discord.com/channels/1900904...94634359722075
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