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| PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues |
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Thread Tools | Display Modes |
2024-07-28, 06:11
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#1 |
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Join Date: Jul 2024
Posts: 14
 Brazil
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Game crash when i start
Code:
System Information
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Operating System: Microsoft Windows 10 Pro (10.0.19045)
Architecture: 64 bits
Current Culture: Portuguese (Brazil)
Motherboard: Positivo Informatica SA POS-EIQ87CY
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (Physical: 4, Logical: 8)
Memory: 32,00 GB
DIMM Modules: DIMM1: 8,00 GB @ 1600 MHz
DIMM2: 8,00 GB @ 1600 MHz
DIMM3: 8,00 GB @ 1600 MHz
DIMM4: 8,00 GB @ 1600 MHz
Page File: 21,94 GB
.NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000
Display Information
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Display Device(s): Generic PnP Monitor on Radeon RX 580 Series
Display Mode(s): 1920 x 1080 (32 bit) @ 180 Hz
Driver Version: 31.0.21916.2
Display Memory: 4,00 GB
Multisampling: 2, 4, 8
DPI: 120 (125%)
Audio Information
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Primary Playback: Microsoft Sound Mapper
Primary Recording: Microfone (3- USB Audio Device)
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False
Disk Information
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Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 41,54 GB, Total: 223,04 GB, FS: NTFS, SSD: True
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 41,54 GB, Total: 223,04 GB, FS: NTFS, SSD: True
Profiles Path: C:\Users\User\Documents\ProjectReality\Profiles
Free: 41,54 GB, Total: 223,04 GB, FS: NTFS, SSD: True
Update DL Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 41,54 GB, Total: 223,04 GB, FS: NTFS, SSD: True
Update Log Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 41,54 GB, Total: 223,04 GB, FS: NTFS, SSD: True
Game Information
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Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.8.0.2
Language: portuguesebr
Debug Available: False
Large Address: True
Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None
Profile Information
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Profile 0001: SeQuiserSimMano
Type: Online
View Intro: True
Fullscreen: True
Display Mode: 1920x1080@180Hz
Display Mode Valid: True
Graphics Scheme: Médio
Multisampling: Desligado
VSync: False
Terrain Quality: Baixo
Effects Quality: Alto
Geometry Quality: Baixo
Texture Quality: Médio
Lighting Quality: Baixo
Dynamic Shadows: Médio
Dynamic Lights: Médio
Texture Filtering: Médio
Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
Audio Provider: Hardware
Provider Valid: True
Audio Quality: Médio
EAX: True
PRLauncher.log
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Project Reality Log File
PRLauncher.exe started at: 2024-07-28T02:40:06
Warning: Error 1 in WinApi parsing modules
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2024-07-28, 08:37
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#2 | |
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Support Technician
 
Join Date: Apr 2008
Posts: 1,282
 Finland
Location: Helsinki
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Re: Game crash when i start
Quote:
Install latest DirectX Runtime bundle: https://www.microsoft.com/en-ca/down...s.aspx?id=8109 The file is a self-extracting archive. During the first run you give it a temporary path to where installer is extracted, like C:\Temp. After that, you go to that folder and run DXSETUP.exe. Make sure your antivirus is not blocking prbf2.exe, prlauncher.exe, or the folder where they are installed in. Set PR to run on AMD graphics card by opening Start -> Settings -> System -> Display -> Graphics. Then add desktop app prbf2.exe and set it to high performance with AMD Radeon GPU. Disable ASLR by opening Start -> Settings -> Privacy & security -> Windows Security -> Open Windows Security. Then open App & browser control -> Exploit protection settings -> Program settings tab. Add prbf2.exe, press Edit and override and turn off "Mandatory ASLR" and "Bottom-up ASLR". | |
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2024-07-28, 09:13
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#3 |
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Join Date: Jul 2024
Posts: 14
Brazil
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Re: Game crash when i start
I've done these things and I still have the problem
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2024-07-28, 10:01
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#4 | |
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Support Technician
Join Date: Apr 2008
Posts: 1,282
Finland
Location: Helsinki
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Re: Game crash when i start
Quote:
If you do, then we need more data to work with. Try get a crash dump: https://www.realitymod.com/forum/sho...d.php?t=147961 You will then need to upload the crash dump file "somewhere" and send link to the file. | |
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Last edited by bad_nade; 2024-07-28 at 10:08..
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2024-07-30, 01:28
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#5 | |
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Join Date: Jul 2024
Posts: 14
Brazil
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Re: Game crash when i start
Quote:
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2024-07-30, 01:29
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#6 | |
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Join Date: Jul 2024
Posts: 14
Brazil
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Re: Game crash when i start
Quote:
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2024-07-30, 14:26
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#7 | |
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Support Technician
Join Date: Apr 2008
Posts: 1,282
Finland
Location: Helsinki
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Re: Game crash when i start
Quote:
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2024-07-30, 16:43
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#8 | |
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Join Date: Jul 2024
Posts: 14
Brazil
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Re: Game crash when i start
Quote:
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2024-07-30, 17:11
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#9 | |
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Support Technician
Join Date: Apr 2008
Posts: 1,282
Finland
Location: Helsinki
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Re: Game crash when i start
Quote:
For future reference here is the dump analysis Spoiler for winbdg analysis:
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Last edited by bad_nade; 2024-07-30 at 18:13..
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2024-07-30, 21:01
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#10 | |
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Join Date: Jul 2024
Posts: 14
Brazil
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Re: Game crash when i start
Quote:
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